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Last Updated: September 26, 2017

Infringement Policy


Real Capture LLC (“Real Capture”) takes reports of intellectual property infringement and other reports of abuse seriously.  They constitute a violation of law and our Terms of Use.  If you believe that any content or link on our website (or stored in any Real Capture product, service, or other offering) infringes your copyright or trademark, please submit a notice in writing with the following information:

  1. Please provide your name, company (if applicable) and contact details including at a minimum, phone number, email address, and street address where you can be contacted.
  2. Provide a copy if applicable of the copyrighted or trademarked work or intellectual property if applicable that you believe has been infringed.  If this is not possible, provide a description in sufficient detail to allow us to locate the material on our website or within our product or service.  Trademark complaints should include serial or registration number of your trademark and the country where it’s registered.
  3. If possible, please provide the location of the website or other forum where the material maybe located or where it was last located within our systems.  Be as specific as possible.
  4. Provide a good faith statement explaining why the use of the material is not authorized by you or why you believe it may not be authorized by the copyright or trademark owner, its agent, or by law.
  5. Include and sign the following language (or language substantially similar to the following):

“I/We have a good faith belief that the use of the Works in the manner described in this letter is unauthorized by the Copyright Owner or any agent of the Copyright Owner or any applicable law. I/We swear that the information contained in this notification is accurate and I/we swear under penalty of perjury that I/we are authorized to act on behalf of the Copyright Owner.”

  1. Include the signature of the owner of the copyright or a person authorized to act on the owner's behalf.
  2. Submit your notice by registered mail or email to:

Real Capture LLC
2645 Executive Park Drive
Suite 603
Weston, FL 33331
Email: ops@tendant.com
Phone: 18007579252


We will endeavour to respond in a timely manner and in good faith to resolve all complaints received by forwarding your information to the allegedly infringing parties.  They will be given a period of time to respond  and we will contact you with their response accordingly.  Their failure to respond to our notices will not by and of itself constitute admission on their part that materials were infringing, but we will initiate  further investigation as time and costs warrant to determine the substance of your complaint.  We will contact you with our position (or the allegedly infringing party’s position) once determined.  In the meantime, the materials (at our discretion) may or may not remain on our website or in the applicable product or service.  While our Terms of Use permit us to remove any and all content without prior notice to our users, we do not take such actions without sufficient evidence, cause or belief.  Therefore, please make sure all complaints are complete, true, and accurate.