An Introduction to How Tendant Works
See how Tendant works to help protect employee privacy and business interests at the same time.
How it Works
Understand the Basics of Tendant in 3 Steps
First, we separate business from personal communications by issuing a business-only phone number provisioned via the Tendant app.
Secondly, we consolidate business communications into a multi-channel inbox.
Consolidation improves organization, saves time, and increases efficiency.
External parties do not need Tendant. It supports existing communications tools for messaging, Email, etc.
Client service is improved with Alerts for Call Transfer, Appointments, and more. (e.g. Call Transfer is invoked by the caller from the Tendant user’s voicemail greeting, e.g. “Press 1 to speak to a member of my team”)
This design creates a better communications experience and improves efficiencies for both the internal and external party.
Thirdly, integrations with reporting and other third-party tools exploit transparency to facilitate:
Early Case Assessment
Additional Key Benefits and Features
DEDICATED LOCAL BUSINESS NUMBER
Give every employee their own local business number
Press 2 Voice to Web Text Back
Press 2 during the voicemail greeting can be configured to deliver an SMS to callers with link to your calendar or any URL.
ON-DEMAND CALL TRANSFER
Callers can “Press 1” to connect to a live person from your voicemail greeting
Personalized Broadcast Messaging
Send lists of contacts to send bulk personalized messages by email or SMS from your Tendant number
Webapp or Mobile App
Use Tendant from your desktop via a web browser or on your Android™ or iOS™ device.
All voicemail messages are recorded, transcribed and posted to Tendant Messaging chat.
See How Tendant Can Deliver a Strategic Advantage
Learn How Tendant can help:
Ensure Communications Billing Integrity
Improve client service
Drive more business profitably
Give employees a separate business owned phone number for business only calling and SMS
People calling your employees get business class options like live assistance and scheduling from your employee's voicemail
Archive and access all communications on the business owned phone number with our data API
Secure business communications and protect privacy by making business and personal separate on employee devices
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